Almost All displayed items are currently available to be Dispatched from stock (unless otherwise stated).
If we are for any reason unable to dispatch your item/s, you will be quickly notified and given the option to cancel or amend your order.
We do display some items not held in stock that are available within approx 48 hours. Sometimes suppliers let us down, but in most cases we will be able to obtain what you have ordered within this time frame. If there will be some delay, you will be notified and given the option of waiting, changing your order or cancelling.
As there is a direct link to the bank’s card payment system, Ukskate have no access to your card details. This does mean that payment is made immeadiately, however if there is any reason why we can’t fullfil the order, we would of course do an immeadiate refund. Please note that if you make an error on the payment form , ie incorrect cardholder address, CVV2 No, Card verification etc, Your bank will still "reserve" the funds for upto 3 working days even if the transaction didn't complete. It's annoying, but it's a bank security policy not ours !
Skate returns - Worried you may choose the wrong size?
We will exchange FREE OF CHARGE any skate where you realise you need a different size once you try them on! Please call 0161-480-8118 to arrange this.
NOTE - We make no extra charge for refunds where required.
We have a FREE 2-3 day delivery option on almost all Goods. If you wish for a speedier delivery, we can offer next working day delivery of skates for example at £6.50 and these are shipped on Interlink next day (NOTE - orders placed after around 3pm are unlikely to be posted the same day!) (excludes weekends & bank holidays)
We can now accept payment by Visa, Mastercard, Maestro, SWITCH, SOLO & VISA ELECTRON. Plus we also have a Paypal option for those who have a Paypal account.
Secure SSL enctrypted automated online credit card processing is used on this site. For Fraud prevention and card security, we no longer accept telephone orders by card.
Whilst this site accepts credit cards, we are aware that many skaters may not have access to credit cards. As such, we are quite happy to accept cheques, bankers cheques, postal orders & Cheques payable to Ukskate Ltd.
All goods purchased are covered by standard manufacturer warranties which cover verified "manufacturing defects" ONLY. UKskate.com may at our descretion replace or repair any product found to be defective within 14 days, subject to normal wear and tear experienced by such products ! This does not affect your statutory rights as a consumer.
If you break goods due to the shear force of impact experienced in a fall etc, we CANNOT be held responsible for replacement of that item. (If you buy a car and drive it into a wall, you wouldn’t expect to receive a FREE replacement from the manufacturer!)
We will accept returned goods within 7 days of receipt when it is boxed in original packing and is clean, new and unused! Goods must be shipped by recorded delivery. Please include a note with your details and reason for return, stating whether you want a refund or exchange. You will not be reimbursed for carriage costs unless the return is due to a fault or mistake on our part. (We waive this returns policy at Xmas time as we understand people will require to make returns after Xmas for alternative size etc).
UKskate Warranty / Repairs / Returns Policy
For all skatepark sports Products Including Scooters, Rollerblades & skateboards
NO full refunds on faulty products once Used.
ONLY repair/replacement of warranted faulty Component/s
Genuine manufacturing Defects ONLY
NOT faults as a result of severe impact or repeated impacts/grinds / heavy landings / use in wet/muddy environments etc
In a skatepark or aggressive street environment all products CAN & WILL break and wear out and need replacing, if you can’t accept this, you’re in the wrong sport
Correct assembly as per instructions & Regular maintenance will however help make components last longer and it’s a condition of most manufacturer’s warranties.
Correct landing of tricks/stunts especially bending of the knees as you land will also reduce damage to your product and to your own joints !
ANY modification from spec invalidates ALL Product Warranties
Scooter specific warranty exclusions
Bearings & Headsets NOT covered
Chunking of wheel urethane NOT covered
Damaging threads, bolt heads etc NOT covered
Dents/scratches etc NOT covered
Axles rounded/sheared/snapped NOT covered
Wheel bearings NOT covered
The above are consumable items which can be purchased/upgraded from our stock
Most other parts are warranted 30-90 days depending on component & manufacturer's own policy
Scooter specific NOTES :-
Scooters with Threaded Forks
Most Low to midrange scooters
fitted with a threaded Headset & Forks will require regular maintenance
and adjustment. check your equipment before you ride. If you allow the
scooter to be ridden with a loose headset, the bearings will be damaged
and this WON'T be covered by Warranty !! Sealed
Threaded Bearings are available as an upgrade !
Aftermarket Threadless forks and headsets are highly recommended for
regular skatepark users. Grit scooters now fits their Elite, invader
& Mayhem range with Threadless headsets & Forks
You should also NEVER use any scooters in Wet/muddy conditions
or the bearings will quickly cease unless you have fitted upgraded
waterproof bearings !
All trademarks Acknowledged.
UKskate.com do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
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